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ZonSupport

United States

We are a team of native English speakers from the US. We’re problem-solvers, not just template copy-pasters. We know the best way to relate to your customers. We’ll manage your daily tasks so you can focus on growing your business – PPC, social media, product development and more. Maybe you just want some time off the grid! You have one point of contact who personally manages your account plus their backup providing cover on their days off, holidays, etc. No need to be concerned about recruiting and training VA’s and working out what to do when they are away – or leave! Get in touch today and let’s talk about how we can help.

ZonSupport are a team of native English speakers from the U.S. and U.K. providing an outsourced customer support service to Amazon sellers.

They can respond to customer messages, manage product issues and replacements, contact customers to find the reason for returns, respond to 1, 2 and 3-star reviews, apply for seller feedback removal, monitor ASINs for issues such as review deletions, help remove listing hijackers and more.

Service Description: Account management services provide hands-on support for your day-to-day Seller Central operations and insights that can help you grow your business on Amazon.

Services

Pricing

Our Services

  • Complete Account Management

    Includes performing your day-to-day Seller Central operations such as price and quantity updates, catalog creation and enhancement, buyer-seller communications, and tips to help you grow your sales on Amazon. Recommendations may address issues such as adding relevant selections, replenishing out-of-stock items, and pricing your products correctly.

    $ 300
  • Performance Management

    Services include feedback and claim management, buyer-seller communication, product compliance, and shipping performance.

    $ 300

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